(A.)Are you having trouble such as . .
1. Sending messages to profiles . . . you are a SUBSCRIBED PAID MEMBER and when you try and send a message you get a response page that advises you to either log in or only subscription members can send messages!!
2. You just subscribed and when you tried to send a message the same thing as described in 1. happens??
If so, read on . . .
Believe it or not, the problem is on YOUR end!! The problem more than likely is that your browser is using cached pages in some or all page changes you make!
What is a cached page, you may ask?
Whenever you visit a webpage on the Internet, your browser's configurations(by default) store that page in a little storage place on your local hard drive we call cache(pronounced CASH)!
When you click a link, your browser first looks in your cache to see if it has a copy of the page you are requesting when you clicked that link.
If it has a copy, because you have visited that page previously, it displays that page, as opposed to getting a fresh page from the website server.
Now, what has happened is your browser has stored that page that you viewed previously as a GUEST! So that page regards you as a Guest and directs your request to send a message to another page advising you of the need to be logged in or become a member!
How do you fix this problem?
What you need to do is CLEAR YOUR CACHE!
The best way to do it is to follow these instructions . . .
1. Log OUT from the website if you have already logged in! If you see a LOG OUT button in the left menu panel CLICK it and click subsequent log out button if it is visible!
2. Go to another website on the Internet . . . ie.
While at another website, CLEAR YOUR CACHE! Do you know how? In Internet Explorer, find the TOOLS pull down menu in top panel and pull down to INTERNET OPTIONS . . . in the first tab you see, towards the middle is a area called TEMPORARY INTERNET FILES!(cache)
DELETE THEM ALL!
You may also want to check out the button called SETTINGS . . . this is where you tell your browser how to store pages and when to get fresh ones . . . experiment with the options there . .. but to insure you NEVER look at a cached page, click the option setting EVERY VISIT TO THE PAGE!!!
These directions may vary a bit depending on your version of the browser. These are only meant as guidelines!
After you have cleared your cache, return to our website and log back in.
If you have done this properly, these steps should take care of your problem.
The second way to fix this is for your cached pages to expire . . . usually two hours or more! Also try clicking the RELOAD button when you think you may be looking at a cached page. RELOAD is supposed to get a fresh copy of the page from the server!